Crisis Management

Talsom on-demand, or consulting in the age of Covid-19

Article written by Olivier Laquinte

If you had told me, on March 2nd, that Talsom would offer services at $100 through a transactional site, I would have gently suggested you go to the SQDC! But here we are… a month later, the world we lived in “at that time” is no more.

In the face of uncertainty, the only thing that is certain is that the reality in which we live will never be the same again. Eternal optimist, I firmly believe that humans will adapt and, if we do things right, the world of tomorrow will be better in many ways than the one we are leaving behind. If there is one thing that the COVID-19 crisis will have taught us, it is the fragility of the human being and of the system that we have collectively put in place.

Like all organizations, Talsom is also impacted by the crisis. Our clients work mainly in the retail, manufacturing, transportation and distribution sectors. Being hit by both supply chain disruptions and government actions, many of our customers are experiencing a significant slowdown. The result: projects slowing down and start dates shifting over time. The consequence for us is major, and requires a significant reduction in our expenses. Unfortunately, the structure of a growing business does not match today’s reality.

That being said, once we are passed the initial shock, we roll up our sleeves and look forward. The goal is to get back into a growth position as quickly as possible, with all that that implies.

This is where Talsom on-demand comes in. A way to help companies master certain operational elements of this crisis, while creating a positive impact; easily and quickly.

  • Do you want to improve or validate your internal communications?
  • Do you have a large workshop and want to ensure you get results?
  • Do you have questions and would like an expert’s opinion?
  • Do you have other issues? Submit them to us. If we can help you, we will.

We agree that “Talsom on-demand” will not make up for the income we lose compared to our traditional business model but that is not the objective. However, it allows us to help companies to operate in this period of crisis, while helping an NPO (the Bonneau Foundation) which serves part of the population and which will need greater support in months to come.

 Welcome to consulting in the era of COVID-19.


Published on 13.04.2020