Privacy Policy – Personal Data Management and Cookies

Protection of Your Personal Information

Talsom is committed to ensuring the protection and confidentiality of the personal information you provide when you interact with us and that we collect when you visit our various digital platforms.

Designed to comply with different applicable laws, this Privacy Policy informs you about how we collect, process, use, and protect your personal data. We invite you to read it carefully.

At any time, you can contact us to learn more, access the data collected about you, and delete or modify your consent regarding the collection and use of this information.

Categories of Personal Information

In this Policy, the terms “personal information,” “personal data,” and “information” refer to all data concerning an individual that allows for their identification, either directly or indirectly. This may include, but is not limited to:

  • Your contact details, such as your name, first name, email address, and phone number;
  • Information related to your work, such as your position, duties, the company you work for, etc.;
  • Information related to recruitment, such as a resume, information about education, and professional background, etc.;
  • Information related to employment contracts, such as details about services we have provided to you;
  • Information related to marketing and your communication preferences;
  • Data about the cookies from your browser related to your use of our website.

Collection of Personal Information

We may collect personal information directly from you when you visit our website, do business with us, and interact with us.

Types of Data Collected or Gathered

  • The data you directly transmit to us (when you contact us, subscribe to our newsletter, download content, and any related actions);
  • Data we collect in the course of our business relationship (services provided, inquiries, information regarding your commercial relationship history with Talsom, and any other relevant information you have brought to our attention);
  • Data we collect automatically (cookies during a visit to our website).

What are Cookies Used For?

Cookies do not reveal sensitive or specific data, such as your identity, name, or contact details. They simply help recognize your device and collect various information related to browsing from that device, such as your IP address, browser characteristics, device used, language preferences, geographical location, along with certain digital behaviors and generic browsing data.

In summary, cookies help us remember your consent preferences, improve navigation on our site, optimize your experience as a user, and present targeted content based on your interests and preferences.

Use of Personal Information

The personal information we collect is primarily used for business operations, analysis, marketing, and continuous improvement of the customer experience.

Providing services to our customers and fulfilling all tasks required to offer these services effectively

We may utilize personal data to ensure the efficient delivery of our services. This includes fulfilling our contractual obligations to you, meaning the personal information you provide is essential to meet your specific needs, ensure transparent communication, and maintain effective tracking of our commitments.

Ensuring an exceptional customer experience and conducting our marketing operations

In addition to operational purposes, we may also use your personal information to:

  • Communicate with you and keep you informed: to send you appointment confirmations, respond to inquiries, send newsletters, etc.;
  • Distribute marketing and promotional material (event invitations, expert content sharing, news and articles, etc.) to individuals on our distribution lists: you can unsubscribe at any time;
  • Perform follow-ups, conduct specific actions, and send you personalized advertisements;
  • Perform data analysis, including developing and adapting our services to better serve you;
  • Manage and improve all our digital platforms;
  • Adapt and create content for a personalized experience.

Communication and Information Sharing

We commit to not sharing personal information for purposes other than those for which it was collected, except with your consent or as required by law. We may engage third parties, such as service providers or partners within our network, to process certain information.

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose, as mentioned above.
  • Legitimate interests: We may process your data when it is reasonably necessary to achieve our commercial and contractual interests.
  • Contract performance: When we have entered into a contract with you, we may process your personal information to fulfill the terms of that contract.
  • Legal obligations: We may disclose your information when legally required to do so, to comply with applicable law or government requests. This could be in response to a judicial proceeding, a court order, or a subpoena.
  • Vital interests: We may disclose your information when we believe it is necessary to investigate, prevent relevant authorities, or take action concerning potential violations of our policies. Whether it involves suspicions of fraud, situations involving potential threats to the safety of any individual, illegal activities, or to be used as evidence in disputes in which we are involved.
  • Consolidation: Specifically, we may need to process your data or share your personal information in the following situations: business transfers, mergers, sale of business assets, financing or acquisition in whole or in part, of our operations by another company.

Retention of Personal Information

We will retain your personal information for as long as necessary for the purposes for which it was collected, subject to legislative and professional requirements regarding the retention of certain types of information.


We ensure that you clearly understand the reasons why we collect and use your personal information. Your consent can be explicit, implicit, or given through an authorized person. By using our website, our social platforms, or by directly providing us with your personal information, you agree to the collection, use, communication, and retention of your personal information in accordance with this Policy.

Unless otherwise provided by law, you have the option to withdraw your consent at any time by contacting us using the contact details in the “Rights Regarding Your Personal Information” section. Please note that in certain situations, withdrawing your consent may impact the services we can offer you, the functionalities of our website, and the dissemination/personalization of our content.

Security Measures

We adhere to recognized standards to ensure the security of personal information. We have implemented organizational security measures to prevent the destruction, loss, alteration, unauthorized disclosure or access, misuse, or any other illegal use of your personal information in our possession. We ensure that only authorized individuals with a legitimate need have access to this information. Additionally, third parties to whom we transmit personal information must also comply with our security standards and those established by governments.

However, it is important to note that despite these measures, no method of transmission over the web or electronically is entirely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Rights Regarding Your Personal Information

As a user, you have the right to access all personal data we have collected about you. Furthermore, you have the right to delete or modify your consent to the collection and use of this data at any time.

For any questions, concerns, or inquiries, please contact the Personal Information Protection Officer at the following address: confidentialite@talsom.com.

Policy Update and Modifications

We reserve the right to modify this Policy at any time. Any changes made to the Policy will become effective when we publish its revised version on our website. By continuing to interact with us after the publication of the modified version of the Policy, you agree to the changes made therein.

Therefore, we encourage you to regularly review this Policy to remain informed about how we process your personal information. The date below indicates the date of its last revision.

Last Updated: December 14, 2023

Published on 08.11.2009