Talsom at C2 : Meetings at the juncture of humans and technology to promote innovation

Digital and human transformations define our era. Every organization is affected – yours as much as ours. These deep, sudden transformations are continuously redefining the keys to success and criteria for survival in the business world. For eight years, Talsom has been evolving to equip you with the very best tools for a successful digital transformation. By completing our own daily transformation, we have acquired valuable skills and insights regarding the collision and synergies between humans and technologies. With this in hand, we are able to harness our talent to ensure your success.

What will the reality be tomorrow and what should it be today?To answer this question, we are joining C2 Montréal as a partner on May 23, 24 and 25, 2018, where we will be present with our entire team.

What is C2 Montréal?

C2 Montréal is an event where the worlds of commerce and creativity collide to explore substantial, upcoming trends, opportunities, disruptions and mutations. Every year, more than 6,500 creators and decision-makers come together to shape, live and reinvent the future of business. As every member of our team will attend, the sum of our parts will help drive innovation within our organization and ultimately within yours.

 

Our Initiatives

In addition to allowing each of our employees to grow their knowledge and develop new ideas through the different activities proposed by C2 Montréal, we will also launch several initiatives to gather today’s visionaries and to promote the revolutions of tomorrow.

For this year’s event, our talents have identified three “Transformative Collisions” that Talsom will discuss at its booth, which is located at the Arsenal art gallery in Montréal:

#1 Collision between Digital Code and Social Code. On May 23, with our partner TECHNOPOLYS, the movement to promote Quebec’s technology industry, we will discuss the training, recruitment and recognition of female talent in the field of information technology.

#2 Collision between New Technologies and Traditional Industries. On May 24, with our partner ADRENALYS, we invite you to learn how a traditional industry such as agriculture can reinvent itself and prosper with the help of digital technologies.

#3 Collision between Failure and Transformation. On May 25, our partners at CEFRIOwill immerse us in a conversation at their Change Lab to identify the perfect conditions for failure with digital transformation, in order to reveal the keys to success for our Quebec-based SMEs.

For several months, Talsom has also been fascinated about another collision: that among the business sector, technology and non-governmental organizations that work to develop international assistance to create a positive impact in communities that need it the most. In May, Talsom will officially announce its collaboration with the KANPE Foundation and the Humanos Institute for their pilot project for international development in Haiti. Through this collaboration, we will work and develop sustainable solutions in Haiti and to resolve the situation identified by Dr. Niels Billou, who is a Design Thinking Expert at Talsom and Founder of the Humanos Institute:

 

On their return from an exploratory mission on the ground, Dr. Niels Billou, Olivier Laquinte (President of Talsom) and Isabelle Thibault (Executive Director of KANPE) will lead discussions on this subject in the company of distinguished guests such as the co-founders of KANPE and of Impak Finance. During C2 Montréal and in the context of this project, Talsom will also support the “Design Thinking for Humanity” organized by the Humanos Institute and given by Dr. Niels Billou.

If you are able to attend C2 Montréal this year, do not hesitate to visit our booth to experience transformative collisions with us. Write to us and join us for a breakfast or a drink served by the KINOVA robotic arm during our daily 5 à 7 cocktail parties. And for those who wish to participate remotely, we will post the full discussions and content concerning these collisions in real time via live YouTube links. You will also be able to view these discussions again at any time after the event.

If you wish to learn more about our activities during C2 Montréal, our collisions, and our guests, stay tuned!

Feel free to visit the sites of the Humanos Institute and KANPE to learn more about the actions

A new service offer based on Design Thinking

Last week, Talsom unveiled its new “Technology Strategy and Innovation” service offer at Salon Connexion. This new offer based on the Design Thinking approach, is part of the support that Talsom offers companies in all of their digital transformation from strategy to implementation, through business architecture, project leadership and change management. 

A digital transformation powered by Design Thinking (DT / DT)

In an era where digital transformation has become a concrete reality for every business, Talsom wants to support each of its customers in defining their identity and their digital target. Indeed, organizations that fail to identify these two variables will find it difficult to survive in the environment, that is becoming more and more competitive. Supported by our team of experts in Design Thinking, each company will be able to make these key digital decisions that will serve as a guide for all of its initiatives and activities.

We can not measure what we do not define

We embed an innovation-driven culture at the heart of organizations and co-create organizational designs, processes, channels, services, and digital products. Through the approved approach of Design Thinking, we want to make digital transformation a lever of differentiation, competitiveness and growth for each company. The cornerstone of innovation, Design Thinking is more than just an approach, it is a state of mind based on empathy. With a deep understanding of users, their needs, and the ecosystem in which they operate, the iterative approach of Design Thinking creates a collaborative climate from which viable and desired solutions to the marketplace emerge.

We can not improve what we do not measure

Today 56% of CEOs confirm that improvements made through the introduction of digital have already increased their profits [1]. Design Thinking supports companies in aligning their strategic vision with the successful execution of their technology projects.

To download the details of the new offer, visit our PAGE.

SAPPHIRE NOW Conference 2017: Three Breakthrough SAP Innovations!

Every year, enterprise software solutions giant SAP gathers together people from around the world to its SAPPHIRE NOW conference in Orlando, Florida. At the event, business leaders, customers, prospects and other decision-makers meet and discuss the technological solutions of today and tomorrow. This event was a opportunity to obtain an overview of SAP innovations and industry trends.

Digital transformation is driving businesses to establish themselves to a greater degree in the digital economy. Today, it is no longer a secret that technologies and business lines must be brought together. For instance, when it comes to sales, customer experience is one of the primary methods by which businesses distinguish themselves from their competitors. But customers have never been as well informed as they are today. Irrespective of the size of businesses and the sector in which they operate, one of their main concerns remains the daunting task of continuously keeping up with new developments and adopting omnichannel strategies while offering a unique customer experience.

But which technological initiatives should businesses adopt in light of their needs? And how will these solutions disrupt and redefine their way of doing things moving forward?

Many interesting innovations were once again presented this year. We provide below an overview of three such innovations that particularly captured our attention:

 

Facilitating Collaborative Creation through Design Thinking

First things first – what is Design Thinking?

Design Thinking can be defined as a management model that advocates for a collaborative work style. A business that adopts Design Thinking will not have its departments collaborate in an isolated manner but will instead aim to promote collective intelligence. How? The answer is to combine the analytical skills of some teams (e.g. engineers) with the more intuitive skills of others (e.g. marketing or creative professionals) to the greatest extent possible.

Understanding its use

Experience is increasingly dominating the economy. In the coming years, Design Thinking will change the way that businesses improve products in addition to their general approach to technology. It allows employees and consumers to converge at the very core of their experience.

Design Thinking is implemented as part of a global strategy. It no longer means simply identifying where a problem is found and resolving it in an isolated manner, but instead consists of addressing the problem from the very start of one’s reflection up to the final integration of the solution.

 

Artificial Intelligence and Machine Learning: SAP Leonardo

Intelligently connecting people, things and businesses. If we do it right, you can care more and do more for your customers. And one key to do this right is data.” (Bill McDermott, CEO of SAP)

 

With its new Leonardo solution, SAP offers its clients a simple way to use emerging technologies including artificial intelligence, machine learning, advanced analysis and blockchain.

In so doing, SAP does not only wishes to accompany its clients as they find solutions, but now aims to address all of their business needs. It will be possible for businesses to connect smart devices with employees, products, infrastructures and markets to optimize their strategic and financial performance.

This offer seems promising for optimizing and transforming the bond among people, objects and technologies.

 

SAP Cloud Platform

According to a CEFRIO report on the subject of digital innovation, 68% of businesses in Quebec have presently adopted a cloud solution.[1] This figure is not to be frowned upon, as it appears only to be increasing. With their simplicity, accessibility and availability, cloud technologies offer a wide range of advantages to businesses by allowing them, among other things, to generate savings and to better control their costs associated with information technology and infrastructure.

SAP is a major player in the field due to the flexibility of its solutions. The agile environment offered through this type of platform allows businesses to develop, operate and instantly connect their applications with the help of data centres.

Together with Design Thinking, the SAP Cloud Platform could position itself as an interesting solution for responding to the niche business needs of organizations.

The innovations presented at the SAPPHIRE NOW conference are, and will continue to be over the coming years, major drivers for the improvement of business strategy, whether it is regarding the internal or external concerns of businesses, particularly with respect to optimizing customer experience.

For a business to benefit the most from its current technological environment and from potential process optimization solutions, it must have proper control over the available tools and products in addition to following market trends regarding digital transformation. To learn more, read Talsom. And for more information concerning the SAP innovations presented at the event, visit the Facebook page for SAPPHIRE NOW.

 

 

[1] Talsom’s 2017 Technology Radar.

 

iBeacon Technology Overview

You have surely heard the term iBeacon or come into contact with this technology, which has been described as a transmitter that can awaken smart phones. This technology has been the subject of discussion in particular since the most recent Mobile World Congress.

What are iBeacons?

An iBeacon is a beacon that transmits a low-energy Bluetooth signal that allows for phones in close proximity to be detected.

How do they work?

An application is installed on the phone that receives the Bluetooth signal. Once the signal is received, either the phone decides to awaken the application such that the target receives a notification, or the application executes an action (e.g. recovering a video or providing a fact sheet).

What are some practical applications of this technology?

 

There are many ways in which this technology can be applied. For instance, iBeacons could be set up in shopping malls, where there is a growing interest in the potential to use them to send promotional offers to customers. In so doing, businesses may use iBeacons to collect qualified data, as is the case with e-Commerce, in addition to improving in-store sales. iBeacons also allow for the inexpensive geolocation of customers, who can be tracked by businesses during their shopping experience.

Another potential application of iBeacons is to the tourism industry, where they can be used to complete the automatic check-in of guests upon their arrival at a hotel. Guests enter the hotel’s iBeacon hotspot and receive a message informing them that their room is ready for them on the fifth floor! With iBeacons, tourism can thus become more interactive and personalized.

In the food service industry, customers who walk past a restaurant can receive a push notification containing the menu of the day or information concerning various future events.

How to set up an iBeacon

 

First, install your iBeacon. To do so, create your iBeacon, then start a new “project” for your iBeacon. What is a project? It is one of several content items that you can associate to the iBeacon in question (e.g. different sets of information sent to visitors at a museum according to whether the visitor is a teacher, a student or another member of the public).

 

Next, create your content. Create a “place”. What does “place” mean? This term refers to a given beacon (e.g. exhibit A in a museum). However, it is also possible to link several locations to a given beacon (e.g. one beacon in a room for exhibits A, B and C). Next, link a place to your beacon and add a “card” to this place.

Information that you may add as a “card” includes tests, images, audio, video, widgets and web links.

Finally, test your technology. To do so, publish your project, open your application on your smartphone, place your beacons and test them by walking close to them with your device.

You are now familiar with the iBeacon technology and will be able to explain this concept to others.

Imagine the Future of Your Business

On September 13 and 14, Talsom attended the Journées Technologiques Nationales en Alimentaire organized by the Conseil de la Transformation Alimentaire du Québec (CTAQ). Business executives, strategists, and equipment and service providers gathered together to discuss trends relating to a new manufacturing era: Industry 4.0.

This new industry hinges on data and object connectivity. The connection of software, equipment and mass data are becoming essential elements for intelligence creation in a manufacturing system that is more adaptable to production. We are entering the fourth industrial revolution.

From Traditional Factories to Smart Factories

Smart factories aim to optimize the manufacturing process. By connecting to computer control models and a mass quantity of data, food processors will be able to benefit from physical processes that are more adaptable and flexible, and from a more efficient allocation of their resources.

 

The use of digital technologies is not limited to transformation and production procedures. It is essential for optimizing communications between each actor in the supply chain.

For example, manufacturing machines could communicate among themselves so that different types of food packaging can be sorted more efficiently, and in so doing reduce errors considerably. In addition, consumer food preferences could be instantly integrated into the personalization process on a mass level with speed and efficiency.

 

IoT: The Industry’s Future Technology

In the agri-food industry, robots have become indispensable for the production and transformation of products. The use of robots allows for the automation of repetitive tasks and processes that are generally dangerous, based on specific steps and rules. Virtual robots remove humans from the sphere of product handling by working directly with ingredients, sorting finished products, detecting defects and packaging products. As a result, productivity and performance are increased while inefficiency is decreased.

Due to the Internet of Things (or “IOT”), motion sensors can directly control the quality of products by detecting vibrations and humidity.

Smart applications brought about through IOT and artificial intelligence could allow businesses to monitor manufacturing line productivity in real time. By using these applications, employees can thus follow the evolution of their daily production output in real time while executives can consult the data thereby collected on their computer or smart phone.

 

 

Even though 3D printing was still in its infancy two years ago, it is now even more sought out by food manufacturers. Most 3D food printers are deposition printers, meaning they deposit layers of raw material in a process known as additive manufacturing.

Other, more specific printers use edible products such as sugar or chocolate as printing material. This innovation allows manufacturers to avoid the difficulties associated with product testing during product design and, by drawing on imagination and personalization, to obtain more accurate results.

 

 

What Are the Benefits for Agri-Food Businesses?

In light of the technological procedures that we have just mentioned (there are many others not discussed here), manufacturers of food processing products will benefit from more efficient production and from an increase in product quality, thereby leading to a reduction of costs and the potential to offer more competitive prices in the globalized food market.

The smart use of resources also results in benefits on a human level. Businesses will reduce the risks of accidents and injuries on production sites while benefitting from a greater involvement of their teams. By assigning tasks to their employees that are more interesting to them, facilitated in part by the use of robots, businesses will thus reduce the retention rate of their employees.

Is Quebec Falling Behind?

In comparison to the United States, where 76% of businesses have joined the digital revolution, only 28% of Quebec businesses have done the same. Manufacturing and agri-food businesses must accordingly modernize by making greater investments in smart factories and in strategic thinking to remain competitive in this global market. However, Quebec is particularly involved in the excitement behind IoT technology. Initiatives relating to this technology are popping up at an increasing pace, leading to the formation of organizational ecosystems.